Terms of service

By using the Sparkstrap website and placing an order, you agree to the following terms and conditions.

GENERAL

Sparkstrap reserves the right to update product information, prices, availability, and website content when necessary.

PRODUCTS

We make every effort to display our products, descriptions, images, and prices accurately. However, slight differences in product appearance may occur due to photography, lighting, or screen settings.

ORDERS

When you place an order, you agree to provide accurate and complete information, including your name, phone number, shipping address, and other required details.

We reserve the right to cancel or refuse an order where necessary, including in cases of incorrect information, product unavailability, or suspected fraudulent activity.

PAYMENT

Cash on Delivery (COD) is available. Advance payment may also be available through the payment methods offered by Sparkstrap.

SHIPPING

We offer free shipping across Pakistan. Orders are generally processed within 1 business day where possible, and delivery usually takes 2–4 business days after dispatch. Delivery times may vary depending on location, courier services, weather, holidays, or other circumstances beyond our control.

RETURNS & REFUNDS

Returns are accepted within 7 days of receiving an order only for damaged, defective, or incorrectly delivered products. Change-of-mind returns are not accepted.

For complete details, please refer to our Return & Refund Policy.

INTELLECTUAL PROPERTY

All content on the Sparkstrap website, including logos, images, text, graphics, and other materials, belongs to Sparkstrap or its respective owners and may not be copied, reproduced, or used without permission.

LIMITATION OF LIABILITY

Sparkstrap is not responsible for delays or issues caused by circumstances beyond our reasonable control, including courier delays, weather conditions, public holidays, or other unforeseen events.

CHANGES TO THESE TERMS

We may update these Terms of Service from time to time. Any changes will be posted on this page.

CONTACT

If you have any questions about these Terms of Service, please contact us through the contact information provided on our website.

Thank you for shopping with Sparkstrap.